Phoenix Logistical Services LLC values your privacy and is dedicated to protecting your personal and business information. This Privacy Policy outlines how data is collected, used, and safeguarded when interacting with our Website or using our freight and logistics services—transparency, trust, and security guide how we manage your data.
1. Introduction
Phoenix Logistical Services LLC (“PLS,” “we,” “us,“ or “our”) is committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website [https://plsllc.us/] or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, company name, job title, and other identifiers you provide when contacting us, requesting a quote, or utilizing our services.
- Technical Information: IP address, browser type, operating system, access times, and pages viewed, collected through cookies and similar technologies.
- Communication Data: Records of correspondence, including inquiries, feedback, and other messages sent via our Website or email.
3. How We Use Your Information
We use the collected information to:
- Provide and manage our logistics and freight services.
- Respond to inquiries and provide customer support.
- Send administrative information, such as confirmations, invoices, and updates.
- Improve our Website, services, and customer experience.
- Comply with legal obligations and enforce our terms and policies.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as IT support, payment processing, and marketing.
- Legal Requirements: When required by law or to protect our rights, we may disclose information to law enforcement or other authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Mobile Information
We respect your privacy regarding mobile information. We do not share mobile details with third parties or affiliates for marketing or promotional purposes. This includes your phone number and any related information.
Text messaging originator opt-in data and consent will not be shared with third parties. This data is kept strictly confidential and used only to provide the services you’ve agreed to receive.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict certain processing of your information.
- Withdraw consent where processing is based on consent.
Please get in touch with us at [email protected] to exercise these rights.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Website may become inaccessible or malfunction.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us at [email protected]
